HOW TO ORDER
Choose the item you would like to buy from our homepage or the Shop page.
On the product page, choose your desired color and case, then set your order quantity. Then, click the “Add to Cart” button.
After you have done selecting the items, access the Cart by clicking the “View Cart” button on top of the page.
Alternatively, you can also access the Cart anytime by clicking the Cart icon under the Karamata logo.
After clicking the “View Cart” button, you will be redirected to the Cart page, where the items that you have previously selected will be listed. Double check the items, price and quantity, and then click the “Proceed to Checkout” button to process your order.
If you have previously created an account in this website, click the Login button (located above “Billing Details”). Enter your username and password, then click Login. You will have the Billing Details automatically filled in. Double check the information and make changes if necessary.
If you do not have an account, please enter the Billing Details manually. Make sure to enter the “State”, “Kota/Kabupaten” and “Kecamatan” correctly, because shipping fees will be calculated based on those details. Note that the list of appropriate “Kota/Kabupaten” will be loaded in a few seconds after “State” is selected, as well as the appropriate list of “Kecamatan”. Please be patient for the data to be loaded. If the data fails to load, please refresh your browser.
After all details have been filled in, choose your username and password (if you have not created an account before).
If the items are to be shipped to another address other than the billing address, check the “Ship to a different address” checkbox, then enter the desired address. If you have any notes regarding your order, you may type it on the “Order Notes”.
Double check all the billing and shipping details, items ordered, as well as the total price and shipping price (calculated based on the shipping address). Then, click the “Place Order” button. If the button is dimmed and can’t be clicked, please wait a few seconds until the button light up.
After your order has been placed, you will receive an e-mail regarding your order details, as well as payment instruction. If you do not receive the e-mail after a few moments, kindly check the Spam folder in your mailbox, then mark the message as “not spam”.
Make a payment to the mentioned bank account.
Once the payment is made, please navigate to the “Confirm Order” page under the Member Area on the footer.
Fill in the details so that we can track your payment.
As soon as we receive your confirmation, we will ship your order.
Thank you for shopping at Karamata!